When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Input your details into the refund policy generator below and . Published on March 15, 2021. Park Hours Sign In | Register Search. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. Standard parking is $20 per car or $25 for oversize vehicles like RVs. Simply use the zip code "37863" on the weather website or mobile app of your choice. Parents should contact the first available host for assistance if a child is lost. Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. The fee is $18 for a single; $20 for a double. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . You can access them from the order History module within your account though. Updated as of July 25, 2022. Pets or animals of any kind other than approved service animals (e.g. Dollywood has taken several steps to keep guests safe during the COVID-19 pandemic, including: Requiring masks to be worn while at the park for guests 2 or older. View job description, responsibilities and qualifications. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Tickets are not required for Dollywood shows (with the exception of special concerts). If you would like to eat elsewhere or must leave for any reason during the day, remember to get your hand stamped and keep your admission ticket, then you can return later that same day. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Standard parking fees apply. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Financial Assistance for Food, Housing, and Bills. 2700 Dollywood Parks Blvd. Dollywood's Splash CountryIf you lost an item at Dollywoods Splash Country, please visit thisLost and Found Pageto file a lost item claim. Payment must be made with an organizational check or credit card. According to the companys website,on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. All payments must be made in full. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. Please note that changes may occur at any time, based on available public health information. I get it. Unauthorized sales or resales of Tickets is prohibited. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. International Returns. Recommended experiences in and around Pigeon Forge. They must care more about money then their patrons, because there was entirely too many people at the park. You will receive a parking permit when you pay $30 at the tollbooth. Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. Park Hours Sign In | Register Search. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. There is no need to call with changes to park admission only reservations until your count is final. Without a reservation, we cannot guarantee there will be availability on your day of visit. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. Learn more about the opportunities listed below. Our family went to Dollywood the first weekend in October for their Harvest festival. As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Please ask any host for assistance. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . *Initial parking fee is non-refundable for Gold and Diamond Season Passholders. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. Dollywoods Splash County's easy-to-use TimeSaver H2O line management system lets you avoid long lines at select rides. In the event of occasional inclement weather, we may need to close some or all of our rides. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. Check refunds may take up to 15 business days. Yes. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Be sure to check the schedule prior to your visit for the most recent updates. By Vicky Reddish - May 26th, 2020. Notably, many members of the Harvard community have been working on campus to sustain the essential services that protect the Harvard . Dollywood is proud to offer dozens of shows and entertainment options throughout the season. Person upgrading used admission ticket must be present to complete transaction. We have all-day lockers available for your convenience at the Front Gate for only $15 for the day.We also have Floating Lockers available throughout the park. Yes! In the summer, try for Wednesday or Thursday. Dollywood's Splash CountryYes. If it has been 4 or more years, you must purchase a new season pass. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. . More Time, Less Wait! All in all we had a great time & felt very safe. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. American Express, Visa, Mastercard and Discover. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Changes to season passes. Doggywood is located adjacent to Guest Services at Dollywoods Front Gate. . . We regularly review our policies to ensure a safe and enjoyable experience at our parks and resorts. Go to the Season Passes page on dollywood.com. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Joey Buck, park chaplain for 12 years, said Sunday services at the . Do not cross any fences, chains, landscape areas or other barriers. Refrain from fighting, horseplay, taunting or threatening remarks & gestures. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Please contact us at (888) 428-6789 to make changes to your group reservation. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Lost and Found opens one hour after park opening and closes when all guests are out of the park. On Feb. 26, StubHub's general counsel was hailing the company's . If you have received an email or phone call from our team regarding entitlements in your online account, you will find those entitlements under your order History within your online account. Unescorted children will not be admitted to Dollywood. After linking, purchasing or renewing your Pass from within your online account is simple! You will need your Season Pass ID and the phone number associated with your pass.To purchase a new pass:Go to the Season Passes page on dollywood.com. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Any park restaurant (this does not include concession stands) can assist you with warming a bottle. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. Taking advantage of Dollywoods Centralized Measuring service early in the day can help you and your family avoid the disappointment and frustration of waiting in line only to discover your little ones arent tall enough to ride. dogs). We cannot honor out of state tax exempt forms. Tickets are non-refundable, non-transferable, and will not be exchanged. Crime. There is a policy in place requiring people to wear masks. Returns and refunds are a part of doing business online. Dollywood is granting those on a case by case . Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Your child will be measured by a Dollywood Host and given a color-coded wristband. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Be attentive to your surroundings. Please stop by Guest Services to pick up your raincheck before you leave the park. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. Ticket info. For your convenience you may have your hand stamped at the exit. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Most of the staff also returned to the park to resume their previous roles and some new ones . To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. Just download the Dollywood mobile app for iOS or Android. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. The company's 160-acre Dollywood theme park and 35-acre Dollywood's Splash Country water park reopened to the public on Wednesday. Please note that changes may occur at any time, based on available public health information. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Dollywood says it will not ask for proof of vaccination Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. COVID-19 Policies. The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. There are certain items that must be returned . Follow instructions from employees regarding operations and procedures. Due to COVID-19 (Coronovirus), many businesses including Dollywood were forced to temporarily close or open later than scheduled. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Masks will still be required in indoor areas. Airbnb lets its hosts pick from a range of cancellation . We are excited that you are interested in purchasing a new Season Pass! Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. It's also a good idea to provide easily recognizable identification for your stroller. A majority of the Park is level to gently-rolling and is thus wheelchair accessible. There are no refunds for partially used tickets. 28 August 2020. Click herefor a complete listing of shows and rides available to TimeSaver users. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. There were also multiple markings on the floor regarding safe distances. According to the company's website, on April 12, masks were made . There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Dollywood and Dollywood's Splash County will reopen June 17. Good Question . DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. Yes, we offer group rates for groups of 15 or more paying Guests. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Dollywood, originally scheduled to hold its . These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. Clothing which, by nature and design, exposes excessive portions of the skin including but not limited to nipples or buttocks that may be viewed as inappropriate in a family environment are not permitted. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. And this Intercontinental - where Decman booked - two days prior. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Footwear without heel straps is not permitted on Barnstormer, Sky Rider, Waltzing Swinger, and Wild Eagle. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. In response to the COVID-19 . At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Then on that next page scroll down to retrieve your digital tickets. DollywoodYes. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. We hope it doesn't happen, but prepare just in case your little one gets separated from you. While all rides and shows are still FREE with your paid admission, TimeSaver helps you maximize your visit so you can spend less time waiting in line. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. Airlines currently offering travel flexibility Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. . Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. while the rest of the group rides the attraction. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! At this time, masking is optional for employees and guests, regardless of vaccination status. Available on a first-come first-serve basis. This is the first time that . VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. Operating hours of Properties are subject to change without notice and without liability to Herschend. Please see ourDirectionspage andDestination Mapfor a map of the area. Airbnb . For Dollywood rides, you can also find height requirements on the mobile app. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. Tickets are valid for the dates shown on the Ticket only and are good for all entertainment, shows, craft showcases, rides, attractions, and festivals, as applicable, but do not include games, parking, and separately ticketed concerts and attractions (provided, however, parking may be included when purchasing certain season passes at specific Properties, see the applicable website and description of the applicable Item for details). (except for special events as designated by the Property). The daily rental fee provides each dog its own water supply. By David Angotti - June 15th, 2020. The wristband helps you and your children quickly identify which rides he or she is tall enough to ride, based on the minimum height requirements established by the ride manufacturers to ensure Guest safety. Then when you are finished enjoying the Park, proceed to the Dollywood Emporium to the Package Pickup counter where your item(s) will be waiting!Package Pickup is offered on purchases made prior to two hours before Park closing. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. Contact your local chapter to determine if tickets are available. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. Smoky Mountain Cabin guests can also park for FREE. Operating hours for the entire season are published as soon as they become available, but are always subject to change. Return Costs. Along with ample disability parking, Dollywood Theme Park also provides accessible trams for those using wheelchairs during their visit. However, guests are allowed to bring one unopened bottle of water per person. This is by far the most important change of 2020, one that necessitates more planning on guests' end. The use of illegal drugs is prohibited at the Property and at all times during participation in any Herschend Activity. Excessively torn clothing is not permitted. Over the last 30 season . We understand that rain can . Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. We offer both Regular and Unlimited TimeSaver options. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Apologies for this! These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. I was disappointed that more enforcement of their Covid safety protocols was not visible. Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. The parks employees will still be required to wear masks at all times on the property. the determination has been made to adjust our COVID-19 requirements. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. If the linked pass is NOT eligible for renewal, the pass will not be selectable on the Link Passes page. Temperature checks will no longer be required before entry for the public and employees, but people will still have to do self-assessment health screenings before entering the park. The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Dollywood: What Covid-19? We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation .
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